Terms of Service
Last updated: January 15, 2025
Important Risk Disclosure
Trading in securities, derivatives (F&O), commodities (MCX), forex, and cryptocurrencies involves substantial risk of loss. Past performance is not indicative of future results. Our platform provides educational content and analytical tools only. We are a technology and analytics platform, not a financial advisor. All trading decisions are made at your own risk. You should consult a qualified financial advisor before making any investment decisions.
Welcome to Ecosystem of Smart Investing. By accessing or using our platform, mobile applications, and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our Services.
1. Eligibility and Account
Age Requirement: You must be at least 18 years old and a resident of India to use our Services.
Account Registration: You agree to provide accurate, current, and complete information during registration and keep your account information updated.
Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
KYC Compliance: You may be required to complete Know Your Customer (KYC) verification as per applicable regulations.
2. Services Description
Our platform provides:
- Market analysis and trap detection algorithms
- Position sizing and risk management calculators
- Trading psychology assessment and behavioral coaching
- Real-time market data and alerts
- Educational content and research reports
- Portfolio tracking and performance analytics
Disclaimer: Our Services are for informational and educational purposes only. They do not constitute investment advice, recommendations, or solicitation to buy or sell any securities.
3. Subscription and Payments
Pricing: All prices are in Indian Rupees (INR) and exclusive of applicable GST (18%).
Billing Cycle: Subscriptions are billed monthly or annually as selected. Auto-renewal applies unless cancelled.
Payment Methods: We accept UPI, credit/debit cards, net banking, and EMI options through our payment partners.
Price Changes: We reserve the right to modify pricing with 30 days advance notice. Existing subscriptions will be honored until renewal.
4. Refund Policy
30-Day Guarantee: Annual plan subscribers may request a full refund within 30 days of purchase if not satisfied.
Monthly Plans: No refunds for monthly subscriptions once the billing cycle has started.
Annual Plans: Pro-rata refund available within 30 days of purchase if you're not satisfied. After 30 days, no refunds will be issued.
Exceptional Cases: Refunds may be considered for technical issues preventing access to Services, at our sole discretion.
5. Prohibited Activities
You agree NOT to:
- Share your account credentials or allow unauthorized access
- Reverse engineer, decompile, or hack our platform
- Use automated bots or scripts to access our Services
- Redistribute, resell, or share our proprietary content
- Use our Services for any illegal activities
- Manipulate or interfere with other users' experience
- Submit false or misleading information
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are NOT liable for any trading losses you may incur
- Our Services are provided "AS IS" without warranties
- We do not guarantee accuracy of market data or alerts
- Maximum liability is limited to fees paid in the last 12 months
- We are not responsible for broker API failures or delays
7. Governing Law and Disputes
Jurisdiction: These Terms are governed by the laws of India. Courts in Mumbai, Maharashtra shall have exclusive jurisdiction.
Arbitration: Any disputes shall first be attempted to be resolved through mediation. If unsuccessful, disputes will be settled by arbitration under the Arbitration and Conciliation Act, 1996.
Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
8. Contact Information
For questions about these Terms, please contact:
Email: legal@ecosystemsmartinvesting.com
Phone: +91 22 4897 5500
Address: Level 12, One BKC, Bandra Kurla Complex, Mumbai 400051, Maharashtra, India
Acceptance of Terms
By creating an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Services.